UX Course & Certification (3 Day UX Design Training)
I'm Looking To
"design better user experiences & be more customer focused"

If that's you... and you want quality 3 Day in person training in UX design - we will personally work with you to help you understand how to put the UX tools and methodology to work for you and your organisation!
"I found the course enjoyable, useful and I feel better prepared for implementing UX concepts into my projects.”

Nerissa Adams 
(PWC Australia)
3 Days in Melbourne: 29 - 31 October 2019
What you'll get
here is a snap shot of the course...
     Learn about all things UX
   How to build empathy & engage stakeholders
    How and when to use UX tools and methods
   Practical hands on activities & group work
    Take home templates and all course materials
   Access to our UX Learning support community
   Morning & afternoon tea and lunch all 3 days
What you'll learn at our
3-Day UX design course
User research
  • ​Engaging business stakeholders
  •  Low cost user research methods 
  •  Traditional user research methods 
  •  Customer journey maps 
  •  Personas & scenarios 
  •  User task analysis 
  •  Empathy maps 
  •  Card sorting 
  •  Human cognition & online behaviour
  • Design thinking & double diamond
  • ​Service design & blueprints 
  • ​Collaborative design 
  • ​Chatbots & conversational interfaces 
  • ​Information architecture (IA) design 
  • ​Wireframes & prototypes 
  • ​Interaction & UX design principles 
  • ​Mobile design principles 
  • ​Writing effective content for the web
Usability testing
  • What, when & where to test
  • ​Writing a test plan 
  • ​Recruiting test participants
  • ​Moderating tests 
  • ​Communicating results 
  • ​Common tips & traps 
  • ​Testing tools & technologies 
  • ​Testing logistics
Implementing UX
  • ​Selling the benefits of UX 
  • ​Getting stakeholders on board  
  • ​UX versus UI - what's the difference  
  •  Continuous improvement  
  • ​Implementing a UX approach & tools in your organisation  
  • ​Agile & lean UX  
  • ​Apply what we have learnt to your UX issues 
  • Exams & Certification
At the completion of the 3 Day course, each participant can sit a 1 hour multiple choice exam. Successful candidates will receive the BCS Foundation Certificate in User Experience. 
  • ​One hour exam with 40 multiple choice questions
  • ​Closed book
  • ​Pass mark is 65% (26 out of 40)
Note: Taking the course does not guarantee you will pass the exam. The course fee includes one attempt to sit the BCS examination, but you can sit the exam more than once (however you will need to pay for subsequent sittings a fee of $350 directly to the BCS).
 Who is this course for?
This is a foundational UX course for anyone who works online - UX or CX professionals, product managers, designers, project leaders, business analysts, developers, or anyone interested in learning about UX and how they can implement UX tools and techniques into their workplace. 
  • If you're a beginner you'll learn the fundamentals of UX and get a grip on all the UX terminology and best practice (what, how and when to use it).
  • If you're in a senior UX role, refresh & sharpen your UX skills and find the latest techniques & discover what you've been doing wrong.
  • If you're in a complimentary role (like a developer or a business analyst) get a better grasp of user experience design, UX approaches & tools.
  • If you're a manager discover the power of user centred design and how UX can be adopted (whether it's in an Agile, or a hybrid environment).
Peak XD is a BCS approved Accredited Training Provider of the Foundation Certificate in User Experience. The Certificate is  internationally recognised and industry relevant, offered by BCS to our students in Australia and New Zealand.

The British Computer Society (BCS), The Chartered Institute for IT, are the leading institute for IT professionals around the world. They are an independent organisation who offers certifications for IT professionals in over 200 countries. 

This certification is called UX01 Foundation Certificate in User Experience and it's syllabus is aligned with the ISO 9241:210 standard.
Why get UX Certification?
  • It's a stamp of excellence: Certification tells your employer and your colleagues that you've got a higher standard of knowledge and expertise.
  • It'll help your career progression: Whether you want to 'get hired', 'win the contract' or 'move up in your organisation': having a Foundation Certification in User Experience will boost your chances of success.
  • Earn more money: Who doesn't want more money? Certification demonstrates that you're committed to your profession and you're willing to invest in your future. Employers will see your value, and you can use this to justify a promotion or pay increase.
  • Future-proof yourself: One of the biggest benefits of certification is the study and time you put in to your own personal learning. The certificate at the end is also a bonus, but the time you put in will keep you current.
Meet Tania, Trainer
  • 20 years' experience as a user experience practitioner
  • Highly regarded and experience trainer 
  • Delivered UX training to over 1,800 participants
  • Founded PeakXD in 2003 a leading Australian UX consultancy
  • Enjoys sharing UX stories from the trenches
  • Is passionate about UX and is a highly regarded industry leader
Melbourne Details
Our course has limited seats and is selling fast!
29 - 31 October 2019
The Jasper Hotel
489 Elizabeth St 
Melbourne VIC 3000
  •  Flexible payment: Pay by invoice or pay immediately.
  • Limited seats: We allow only a small number of participants in our course, so you get more personal attention.
UX Course 
& Certification
*plus GST = AU$2,966.70
  • This ticket comes with 1 voucher to sit the exam to achieve and receive the Foundation Certificate in User Experience. You can sit the exam at a testing centre in your city at any point in the next 12 months. The voucher will expire in 12 months. 
  • Register 30 days prior to the course commencement date or until sold out to get the Early Bird Price (limit of 5 tickets sold per event for Early Bird).
UX Course ONLY
*plus GST = AU$2,636.70
  • Does not include certification. No exam voucher will be issued with this ticket type. 
  • Register 30 days prior to the course commencement date or until sold out to get the Early Bird Price (limit of 5 tickets sold per event for Early Bird). 
  • You can upgrade your ticket to the full UX Course & Certification, until registration closes for $300 AUD (plus GST) or directly with the BCS (for ~$350AUD).
Past participants had this to say about our 3 Day UX training course:

“Tania demonstrated in depth knowledge. It is great to have a trainer who not only trains but also practices what she teaches in real-world scenarios
Matthew Houdyk

“It has given me a lot more background and insight into vital UX processes, leaving me feeling a lot more capable and confident in my role.
Mark Gamble (Webplace)

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