User experience (UX) design course
I'm Looking To Create 
Better User Experiences

If that's you... But don't know where to start - PeakXD's Principal will personally work with you one-on-one to help you understand how to put the UX tools and methodology to work for your organisation!
"I found the course enjoyable, useful and I feel better prepared for implementing UX concepts into my projects.”

Nerissa Adams 
(PWC Australia)
First, 
What you'll get
here is a snap shot of the course...
     Learn about all things UX
   How to build empathy & engage stakeholders
    How and when to use UX tools and methods
   Practical hands on activities & group work
    Take home templates and all course materials
   1 hour of post-course personal mentoring
   Morning & afternoon tea and lunch all 3 days
What you'll learn at our
3-Day UX design course
User research
  •  Engaging business stakeholders
  •  Low cost user research methods 
  •  Traditional user research methods 
  •  Customer journey maps 
  •  Personas & scenarios 
  •  User task analysis 
  •  Empathy maps 
  •  Card sorting 
  •  Human cognition & online behaviour
Design
  • Design thinking & double diamond
  •  Service design & blueprints 
  •  Collaborative design 
  •  Chatbots & conversational interfaces 
  •  Information architecture (IA) design 
  •  Wireframes & prototypes 
  •  Interaction & UX design principles 
  •  Mobile design principles 
  •  Writing effective content for the web
Usability testing
  • What, when & where to test
  •  Writing a test plan 
  •  Recruiting test participants
  •  Moderating tests 
  •  Communicating results 
  •  Common tips & traps 
  •  Testing tools & technologies 
  •  Testing logistics
Implementing UX
  •  Selling the benefits of UX 
  •  Getting stakeholders on board  
  •  UX versus UI - what's the difference  
  •  Continuous improvement  
  •  Implementing a UX approach & tools in your organisation  
  •  Agile & lean UX  
  •  Apply what we have learnt to your UX issues 
 Who is this course for?
This is a foundational UX course for anyone who works online - UX or CX professionals, product managers, designers, project leaders, business analysts, developers, or anyone interested in learning about UX and how they can implement UX tools and techniques into their workplace. 
  •  If you're a beginner you'll learn the fundamentals of UX and get a grip on all the UX terminology and best practice (what, how and when to use it).
  •  If you're in a senior UX role, refresh & sharpen your UX skills and find the latest techniques & discover what you've been doing wrong.
  • If you're in a complimentary role (like a developer or a business analyst) get a better grasp of user experience design, UX approaches & tools.
  • If you're a manager discover the power of user centred design and how UX can be adopted (whether it's in an Agile, or a hybrid environment).
Meet Tania, Trainer
AND PRINCIPAL
  • 20 year's experience as a user experience practitioner
  • Highly regarded and experience trainer 
  • Delivered UX training to over 1,500 participants
  • Founded PeakXD in 2003 a leading Australian UX consultancy
  • Enjoys sharing UX stories from the trenches
  • Is passionate about UX and is a highly regarded industry leader
Training venues
We can come to you with our in-house training
... or you can secure a spot in one of our scheduled courses 
(limited places and selling fast)!
Sydney
16 - 18 October
  •   5 seats left
  •  Flexible payment: Pay by invoice or pay immediately
  • Limited seats: We allow only a small number of participants in our UX Design course, so you get more personal attention
  • 4th person free discount:  Register 3 people from the same organisation and get the 4th free 
Rendezvous Hotel 
Sydney Central
Cnr of George & Quay Streets
Sydney NSW 2000
3 Day UX Design Course
$
1995
plus GST = $2,194.50
  • Lunch & refreshments daily
  • All course materials digitally
  • Comprehensive printed training workbook
  • Reusable materials & templates
  • Access to one-on-one mentoring with Tania after you go back to work
Canberra
30 Oct - 1 Nov
  •   11 seats left
  •  Tailored for Government: Aligns with DTA’s Digital Service Standard
  • Limited seats: We allow a maximum of 20 participants in our UX Design DSS course, so you get more personal attention
  • 4th person free discount:  Register 3 people from the same organisation and get the 4th free 
Dialogue Business
4 National Circuit
Barton ACT 2600
3 Day
UX Design Course GOV
$
1995
plus GST = $2,194.50
  • Tailored for Government
  • All course materials digitally
  • Comprehensive printed training workbook
  • Reusable materials & templates
  • Access to one-on-one mentoring with Tania after you go back to work
Brisbane
13 - 15 November
  •   12 seats left
  •  Early bird discount: Save 10% if you register by 5pm 14th October
  •  Flexible payment: Pay by invoice or pay immediately
  • Limited seats: We allow only a small number of participants in our UX Design course, so you get more personal attention
  • 4th person free discount:  Register 3 people from the same organisation and get the 4th free 
Park Regis North Quay
293 N Quay
Brisbane City
QLD 4000
3 Day UX Design Course
$
1995
plus GST = $2,194.50
  • Lunch & refreshments daily
  • All course materials digitally
  • Comprehensive printed training workbook
  • Reusable materials & templates
  • Access to one-on-one mentoring with Tania after you go back to work
Melbourne
27 - 29 November
  •   11 seats left
  •  Early bird discount: Save 10% if you register by 5pm 28th October
  •  Flexible payment: Pay by invoice or pay immediately
  • Limited seats: We allow only a small number of participants in our UX Design course, so you get more personal attention
  • 4th person free discount:  Register 3 people from the same organisation and get the 4th free 
The Jasper Hotel
489 Elizabeth St 
Melbourne VIC 3000
3 Day UX Design Course
$
1995
plus GST = $2,194.50
  • Lunch & refreshments daily
  • All course materials digitally
  • Comprehensive printed training workbook
  • Reusable materials & templates
  • Access to one-on-one mentoring with Tania after you go back to work
All our courses can be offered in-house
Give your team the confidence to drive user-centered projects
Your office
Contact us for a quote for in-house training
We can tailor programs to suit your organisation's requirements. We work with you to identify your employees' existing level of knowledge and your specific training needs. We then tailor a training program to meet your requirements. 

We believe that participants learn by ‘doing’ rather than listening. Accordingly, all of our courses have hands on activities and group exercises to accompany the theoretical course components. 

81% of students said that User Centered Design tools and techniques were ‘quite useful’ or ‘extremely useful’ in their workplace
I Would Like Someone From PeakXD to Contact me About In-House Training
Or you can call us on: (07) 3129 7070
Stephanie had this to say about our UX training course:

“I loved the UX design course I completed, Tania was
an amazing trainer and it was a very interactive
learning environment. Highly recommend for all
communication professionals, especially for those
with a digital media focus.”

- Stephanie Kay, Queensland Health

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